Mostly Sunny

18℃~23℃

May 27, 2013

Urumqi
  • Beijing                                 
  • Shanghai                                 
  • Tianjin                                 
  • Shijiazhuang                                 
  • Beidaihe                                 
  • Harbin                                 
  • Weihai                                 
  • Jinan                                 
  • Inner Mongolia


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  • Hello, Could I take stuff like spray sunscreen, facemask made from mousse, and nail varnish in my check-in baggage? [2013-08-17]

    Answer:
    Hello, general cosmetics can be taken in the check-in baggage. If you would like to take on the flight, single cosmetics cannot be over 100 ML and overall cannot be more than 1000 ML.

  • Hello, my kid is 14 years old, who will go back to Guilin alone. Can he be monitored by the Airlines? [2013-08-17]

    Answer:
    Hell,”The unaccompanied children” service is for children who are above the age of five(including) and under the age of 12 will travel without the attendance of the parents or an adult above 18 years old. Generally speaking, it’s called children check-in service. If your flight belongs to Hainan Airlines, please make an application at Hainan Airlines service desk. The monitor service only can be processed with the permission of Airlines. Currently, Hainan Airlines do not provide children monitor service to children who are over 12 years old. If you have question, please contact your Airlines.

  • Hello, can two-month old kid without birth certificate take a flight? [2013-08-16]

    Answer:
    Hello, if there is no birth certificate, an approval of vaccination is also ok. 14-day to 2-year old infant is required to purchase infant tickets. Please buy tickets in time.

  • Hello, I made a call to your customer service yesterday; they said infants cannot take a flight without a birth certificate. [2013-08-16]

    Answer:
    Hello, according to the reply of Haikou airport security check staff, vaccination approval dose work either.


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